H&M's Kik chatbot provides fashion advice and recommendations to its users. The chatbot uses NLP to understand the user's requests and provide personalized styling tips.

This improves the overall customer shopping experience, increases online customer engagement and leads to higher conversion rates.

Kik achieved an engagement rate of 86%, with users spending an average of four minutes interacting with the chatbot.

Its click-through rate was 8%, which is 400% higher than H&M's email marketing click-through rate.

Pizza Hut came up with a world class chatbot that helps customers order food through Facebook Messenger. The chatbot uses NLP to understand the customer's order and provide real-time updates on the order status.

The chatbot also allows customers to track their orders and make changes to their orders if desired. This improves the order accuracy, increases customer satisfaction and has faster inquiry response times

The chatbot has contributed to 60% of its total order volume. It has a 4.5-star rating on Facebook Messenger, with over 100K user interactions monthly.  

Starbucks chatbot has been a successful marketing tool for the company.

By providing a personalized and convenient experience for customers, the chatbot has helped to increase engagement, loyalty and sales. Its integration with the Starbucks Rewards program has also helped to incentivize customers to use the chatbot, further increasing its effectiveness.

It's enhanced customer loyalty, personalized their experience and increased convenience.

Starbucks has reported a huge 20% increase in customer spend by using an Ai Chatbot!